Privacy Policy for Vancouver Signage Shop

This Privacy Policy (“Policy”) describes how Vancouver Signage Shop (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our lead generation website (“Website”). By accessing or using the Website, you consent to the practices described in this Policy.

Information We Collect

Personal Information

We collect personal information voluntarily provided by users interested in fabrication sign services. This includes:

  • Full name
  • Email address
  • Phone number
  • Geographic location
  • Project requirements and specifications

This information is collected through online forms, email communications, and direct user submissions

Automated Data Collection

We use analytics tools, including Google Analytics, to track Website usage patterns. This data includes:

  • IP addresses
  • Browser type and version
  • Pages visited
  • Time and date of access
  • Device identifiers

Cookies and similar technologies are employed to enhance user experience and analyze traffic

Use of Collected Information

Lead Generation Services

Personal information is processed to:

  1. Connect users with fabrication sign shops that match their project requirements
  2. Facilitate communication between users and third-party businesses.
  3. Improve our services through internal analytics and user feedback

Marketing and Communications

With user consent, we may send promotional materials about new features or partner offers. Users can opt out of marketing communications at any time

Data Sharing and Third-Party Disclosures

Service Providers

We share personal information with:

  • Fabrication sign shops capable of fulfilling user requests.
  • Payment processors and IT service providers essential for Website operations.
  • Marketing platforms and analytics services, including Google Analytics

Third parties are contractually obligated to protect data and use it solely for the purposes specified

Legal Compliance

We may disclose information if required by law, such as responding to subpoenas or regulatory inquiries. This includes protecting Vancouver Signage Shop’s rights, property, or safety in legal proceedings

Data Security Measures

We implement industry-standard safeguards to protect personal information, including:

  • Encryption of data in transit via SSL/TLS protocols.
  • Restricted access to databases on a need-to-know basis.
  • Regular security audits and vulnerability assessments

However, no electronic transmission or storage method is entirely secure. We cannot guarantee absolute protection against unauthorized access or breaches

User Rights and Choices

Access and Correction

Users may request access to their personal information or corrections to inaccuracies by contacting us. Verification of identity is required to process these requests

Data Deletion

Users can request deletion of their data, subject to legal retention requirements. Note that residual copies may persist in backup systems for a limited period

Opt-Out Mechanisms

  • Marketing Communications: Click the “unsubscribe” link in emails or contact us directly.
  • Cookies: Adjust browser settings to block cookies, though this may impair Website functionality

Do Not Sell My Information

Under the CCPA, California residents can opt out of the “sale” of personal information. Vancouver Signage Shop does not sell data for monetary gain but shares it with partners under strict service agreements. To exercise this right, submit a request via [email address]8.

International Data Transfers

Data collected may be transferred to and processed in countries outside your jurisdiction, including the United States and Canada. We ensure such transfers comply with applicable laws, including GDPR and PIPEDA, through standardized contractual clauses or adequacy decisions

Children’s Privacy

The Website is not directed at individuals under 16. We do not knowingly collect data from minors. If inadvertent collection occurs, contact us immediately for deletion

Policy Updates

We reserve the right to modify this Policy. Material changes will be notified via email or a Website banner. The “Last Updated” date at the top reflects the latest revision. Continued use after changes constitutes acceptance

Contact Information

For questions or to exercise your rights, contact:
Vancouver Signage Shop

This Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Personal Information Protection and Electronic Documents Act (PIPEDA).