Privacy Policy
Vancouver Signage Shop (“we”, “us” or “our”) operates this website as a signage broker. We match businesses in Metro Vancouver with independent, vetted local sign shops. We do not fabricate or install signs ourselves. This policy explains what information we collect through the website, how we use it, and the choices you have. By using the website or submitting a quote request, you agree to the practices described here.
Information we collect
Information you give us. When you request quotes, you may provide your name, business name, email address, phone number, project location and details about the signage you need. You choose what to share. We ask only for what helps us match you with the right sign shop.
Information collected automatically. Like most websites, we may collect basic technical data such as your IP address, browser type, pages viewed and referring links. This is used to keep the site working and to understand how it is used. We may use cookies or similar tools for these purposes, and you can control cookies through your browser settings.
How we use your information
We use the information you provide to:
- Match your project with independent local sign shops that can quote it.
- Pass your project details to those shops so they can prepare a quote and contact you.
- Respond to your questions and follow up about your request.
- Improve the website and our matching service.
Because we are a broker, matching you means sharing your project details with the local sign shops we introduce you to. Those shops then handle your quote and any work directly with you. Each shop is responsible for its own handling of your information once you engage with them.
How we share information
We share your request details with the local sign shops we match you to, so they can quote your project. We may also share information with service providers that help us operate the website, and where required by law. We do not sell your personal information.
Data retention and security
We keep quote requests only as long as needed to provide the matching service and for reasonable business and legal purposes, then we remove or anonymise them. We use reasonable safeguards to protect the information we hold, though no method of transmission or storage is completely secure.
Your choices and rights
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal requirements. You can opt out of follow-up messages at any time by replying to a message or contacting us. Under British Columbia’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA, you have rights regarding your personal information; contact us to exercise them.
Third-party links
The website may link to sign shops and other third-party sites. We are not responsible for the privacy practices of those sites. Review their policies before sharing information with them.
Children
The website is intended for businesses and is not directed at children. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The current version is always posted on this page with its effective date implied by publication.
Contact us
Questions about this policy or your information can be sent to [email protected].